The AI-powered operating system for specialist contractors — bringing projects, workforce management, field operations, documentation and business performance together in one intelligent platform.
3-day free trial · NZ & AU supported
12
Active Projects
47
Workers On Site
8
SWMS Approved
2
Incidents Open
Recent Projects
AI Generated Today
Worker Compliance Score
94%Specialist contractors are running complex operations across multiple sites with skilled workforces, tight deadlines and real compliance obligations. Most are doing it with spreadsheets, WhatsApp and filing cabinets.
SWMS, toolbox talks and incident records scattered across email, drives and printed folders. No single source of truth.
Supervisors spending half their day on paperwork instead of managing their team and project. Every document takes too long.
No visibility of who is on site, which workers are certified, whose medicals are expiring, or how many hours have been worked.
Office-first software impossible to use on a jobsite with dirty hands, poor signal and a time-pressured crew waiting to start.
Growing obligations but no efficient system to track SWMS acknowledgements, audit findings, corrective actions and requirements.
Profitability lost to inefficiency you can't see. No data on which projects are performing or where time is going.
Every module built for the way specialist contractors actually work. No bolt-ons, no integrations required.
Create and manage projects, track status, link documents and workforce.
Worker profiles, competencies, licence tracking, medical expiry alerts.
Digital timesheets with supervisor approval and payroll export.
Fast mobile sign-in with emergency contacts and attendance records.
5×5 risk matrix SWMS with AI generation and digital acknowledgements.
Run field toolbox talks, record attendance, generate content with AI.
Log incidents and near misses. Full investigation and corrective action workflow.
Plan and complete audits with findings, checklists and corrective actions.
Waste tracking, carbon records, environmental incidents and monitoring.
Management reviews, objectives, KPI tracking and AI-generated summaries.
Project completion certificates, clearance records and handover checklists.
AI-assisted tools help reduce administration time and support document preparation.
Data, structure and automation to run tighter operations and improve margin on every job.
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Documents in minutes, not hours
AI-generated SWMS, toolbox talks and reports drafted in seconds. Review, adjust and approve — done.
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Site sign-in that actually works in the field
Workers sign in from their phone. Supervisors see who's on site in real time, from anywhere.
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One source of truth for workforce records
Certifications, licences, competencies and SWMS acknowledgements in one place.
Digital timesheets with supervisor approval replace manual tracking. Ordinary time, overtime and travel time can be recorded and tracked. CSV payroll export in one click.
Automatic alerts for expiring licences, overdue SWMS reviews, open incidents and incomplete corrective actions. Alerts help you track expiring items across your operations.
AI-assisted workflows are designed around common contractor activities including asbestos removal, demolition, remediation and civil works — helping teams prepare documentation more efficiently.
SWMS & Risk Assessments
Full 5×5 risk matrix SWMS with hazards, controls, likelihood scores and risk owners — tailored to your specific work activity.
Toolbox Talks
Contextual safety briefings in seconds. Add your work activity and AI generates a ready-to-deliver discussion guide.
Incidents & Corrective Actions
Structured incident investigation summaries and corrective action recommendations drafted instantly.
Environmental & Management
Environmental aspects registers, management review drafts, objectives and KPI suggestions based on your live data.
AI SWMS Generation
Asbestos ceiling removal
Asbestos fibre exposure
Risk Owner: Asbestos Supervisor
Contaminated waste handling
Risk Owner: Site Supervisor
Working at heights
Risk Owner: Leading Hand
AI drafts are reviewed and approved by a competent person before use.
Site Sign In — Auckland CBD
James Tautari
✓ Signed In 07:34
Today's Timesheet
Toolbox Talk Due
Heights Safety — 8:30am
Most software is designed for people at desks. ServiceSmartOS is designed for people on site — working fast, outdoors, with gloves on and limited connectivity.
Mobile-first interface
Every screen designed for one-hand use on a smartphone. Large touch targets, simple flows, minimal typing.
Works offline
Complete site sign-in, timesheets and toolbox talks even without signal. Everything syncs when you reconnect.
Designed for field use
Designed for fast and efficient field use on job sites with limited time and connectivity.
Emergency contact visibility
Supervisors can see worker emergency contacts the moment someone signs in — exactly when it matters most.
Not generic project management adapted for contractors — purpose-built for specialist trade and contractor businesses.
Class A and B licensed operations. SWMS, ARCP, clearance records, site documentation and WorkSafe notification references.
Full project management. Hazardous materials documentation, site safety, waste tracking and workforce management.
Contamination, hazardous waste, soil treatment and regulatory compliance across multiple active sites.
Earthmoving and civil operations with plant management, attendance, subcontractor coordination and reporting.
Commercial and residential construction, fit-out and refurbishment. Full HSEQ documentation and workforce records.
Electrical, plumbing, mechanical and specialist trades managing multiple crews, jobs and compliance obligations.
Designed for contractors in New Zealand and Australia.
Built with common contractor compliance requirements in mind. Compliance with applicable legislation always remains the responsibility of the operator.
Your compliance data, workforce records and business documents are protected by industry-standard security measures including encryption, access controls and data isolation.
ServiceSmartOS uses industry-standard security measures designed to help protect customer information.
ServiceSmartOS is hosted on secure cloud infrastructure with role-based access controls, encrypted data transmission, audit logging, and multi-tenant data isolation.
Database-level isolation: your data is completely separate from every other organisation.
All billing handled by Stripe. Stripe is PCI-DSS Level 1 certified. We never store your card details.
Cloud-Hosted Platform
Platform hosted on enterprise-grade cloud infrastructure designed for reliability and availability.
Regular Backups
Encrypted database backups with retention policies. We recommend downloading your records before cancelling your subscription.
Your Data is Yours
You own your data. Export key project records and documents. We never sell or share your business data.
Plans & Pricing
Start your free trial.
Plan pricing is shown during registration based on your selected country and organisation size. All plans include a 3-day free trial.
Start 3-Day Free TrialJoin specialist contractors across Australia and New Zealand running smarter operations with ServiceSmartOS.
3-day trial · Pricing shown at registration · Subscription management options available within your account